Chicago's beloved Navy Pier sign was recently exposed for its subpar lighting, but it seems the issue is not as dire as initially thought. A concerned reader, Cathryn from Burr Ridge, reached out to columnist Neil Steinberg after watching a Bears game on television and noticing that some lights on the Chicago Children's Museum section of the sign were burned out.
Steinberg, known for his commitment to helping readers, took it upon himself to look into the issue. He contacted the museum's PR representative, who informed him that the problem was caused by a faulty ground fault interrupter (GFI) transformer. The transformer would trip when it rained, causing three letters on the sign to go out. In Steinberg's words, "the part of the sign that went out on Saturday night was back on by noon on Sunday."
Steinberg couldn't resist taking credit for his role in resolving the issue, but he did reach out to the museum CEO, Melissa Bell, and mayor, who eventually organized a crane to replace the entire sign. Steinberg is also proud of his wife's influence, saying she suggested watching the game together.
The issue highlights the importance of staying vigilant and taking action when issues arise. The Chicago Children's Museum responded promptly and professionally to Steinberg's inquiry, demonstrating their commitment to maintaining a high-quality display for visitors.
Steinberg, known for his commitment to helping readers, took it upon himself to look into the issue. He contacted the museum's PR representative, who informed him that the problem was caused by a faulty ground fault interrupter (GFI) transformer. The transformer would trip when it rained, causing three letters on the sign to go out. In Steinberg's words, "the part of the sign that went out on Saturday night was back on by noon on Sunday."
Steinberg couldn't resist taking credit for his role in resolving the issue, but he did reach out to the museum CEO, Melissa Bell, and mayor, who eventually organized a crane to replace the entire sign. Steinberg is also proud of his wife's influence, saying she suggested watching the game together.
The issue highlights the importance of staying vigilant and taking action when issues arise. The Chicago Children's Museum responded promptly and professionally to Steinberg's inquiry, demonstrating their commitment to maintaining a high-quality display for visitors.
I lowkey think Neil Steinberg's ego is bigger than Chicago's iconic Navy Pier sign 
! I mean, he does end up getting the issue fixed, but it sounds like Cathryn from Burr Ridge was the one who initially noticed the problem and contacted him to investigate. And let's give some props to the museum's PR rep for handling it professionally - they could've easily gotten defensive or played dumb 
. Anyway, I'm glad the sign is fixed and all, but can we talk about how cool it would be if Neil just smiled about someone else getting the credit instead of gloating? 
. I mean, Cathryn from Burr Ridge was doing her civic duty and all, but shouldn't they've had someone looking out for that already? It's not like Steinberg single-handedly saved the day (as cool as his 'hero' moment might be) 
. And can we talk about how convenient it is to have a mayor who swings into action at the drop of a hat 
? What about regular maintenance? Shouldn't that be the priority over some random person pointing out a few burned-out lights? 
IT JUST GOES TO SHOW YOU THAT EVEN THE SMALLEST PROBLEMS CAN BE SOLVED WITH A LITTLE BIT OF HUMAN EFFORT AND COMMUNICATION! 
THE WAY STEINBERG REACHED OUT TO THE MUSEUM AND MAYOR IS JUST AMAZING, AND I LOVE HOW HE GAVE CREDIT TO HIS WIFE FOR SUGGESTING WATCHING THE GAME TOGETHER! 
IT JUST GOES TO SHOW YOU THAT EVERY SMALL ACTION COUNTS AND WE SHOULD ALWAYS STAY VIGILANT AND TAKE ACTION WHEN ISSUES ARISE!!! 
. Sometimes it's the small, everyday issues that can lead to bigger changes if we all keep our eyes open and speak up 
.
I think this is kinda cool that Neil Steinberg jumped into action to help fix the problem with the Navy Pier sign... like literally, he noticed it on TV while watching a Bears game 
and then went from there! It's awesome that the museum responded so well too, seems like they were super professional about it. And I love how Steinberg gave credit to his wife for coming up with the idea of watching the game together - shows you care about teamwork and stuff like that 
. Also, gotta say, a faulty GFI transformer is pretty easy to fix, not like a major crisis or anything