OpenAI's New Shopping Research Feature Makes Holiday Season Shopping Easier
As the holiday shopping season approaches, OpenAI has rolled out a new feature called "Shopping Research" in its popular chatbot ChatGPT. With this feature, users can ask any shopping-related question and receive a personalized list of product recommendations based on their preferences.
For example, if you ask ChatGPT for "best TVs in bright lighting," the response will include a button that asks if you want to do additional research. Users can then refine their choices by selecting their preferences during a series of questions that can be filtered based on price, intended use, and desired features.
The products recommended by ChatGPT can be purchased directly from retailers' websites, but OpenAI plans to roll out Instant Checkout, which will allow users to make purchases directly within the chatbot with participating merchants.
This new feature is part of a larger trend in AI-powered shopping assistants. Google recently released new AI-powered shopping features in its AI Mode, and Perplexity's Comet browser has an AI agent that can shop on your behalf. However, these features have raised concerns about data security and user control.
OpenAI claims to have built its Shopping Research feature using a version of GPT-5 mini that has been refined for shopping tasks, with product recommendations from quality sources on the internet containing up-to-date information like price, availability, reviews, specs, and images. Pro users will also see proactively recommended products packaged in "buyer's guides" based on their past chatlogs with Pulse.
While OpenAI's Shopping Research feature has the potential to make holiday shopping easier, it's essential for users to be aware of its limitations and potential biases. The company notes that the feature might make mistakes about product details like price and availability, and encourages users to visit the merchant site for the most accurate details.
As the use of AI-powered shopping assistants continues to grow, it's crucial to ensure that these tools prioritize user data security and transparency. With OpenAI's Shopping Research feature now available on both free and paid plans, consumers can take advantage of this new tool to make informed purchasing decisions during the holiday season.
As the holiday shopping season approaches, OpenAI has rolled out a new feature called "Shopping Research" in its popular chatbot ChatGPT. With this feature, users can ask any shopping-related question and receive a personalized list of product recommendations based on their preferences.
For example, if you ask ChatGPT for "best TVs in bright lighting," the response will include a button that asks if you want to do additional research. Users can then refine their choices by selecting their preferences during a series of questions that can be filtered based on price, intended use, and desired features.
The products recommended by ChatGPT can be purchased directly from retailers' websites, but OpenAI plans to roll out Instant Checkout, which will allow users to make purchases directly within the chatbot with participating merchants.
This new feature is part of a larger trend in AI-powered shopping assistants. Google recently released new AI-powered shopping features in its AI Mode, and Perplexity's Comet browser has an AI agent that can shop on your behalf. However, these features have raised concerns about data security and user control.
OpenAI claims to have built its Shopping Research feature using a version of GPT-5 mini that has been refined for shopping tasks, with product recommendations from quality sources on the internet containing up-to-date information like price, availability, reviews, specs, and images. Pro users will also see proactively recommended products packaged in "buyer's guides" based on their past chatlogs with Pulse.
While OpenAI's Shopping Research feature has the potential to make holiday shopping easier, it's essential for users to be aware of its limitations and potential biases. The company notes that the feature might make mistakes about product details like price and availability, and encourages users to visit the merchant site for the most accurate details.
As the use of AI-powered shopping assistants continues to grow, it's crucial to ensure that these tools prioritize user data security and transparency. With OpenAI's Shopping Research feature now available on both free and paid plans, consumers can take advantage of this new tool to make informed purchasing decisions during the holiday season.