Digital Wallet Scams Targeting Vulnerable Britons
A new wave of digital wallet scams is sweeping the nation, with thieves using increasingly sophisticated tactics to drain unsuspecting victims' accounts.
The scammers typically begin by sending out phishing emails or texts, tricking victims into revealing sensitive information such as bank details. Once they have this information, the thieves will call the victim, claiming to be from their bank and stating that there is a problem with their account. They may ask for confirmation of personal details on file, claim to have blocked suspicious transactions, but then demand that the victim approve a notification or provide a one-time passcode.
The scammers' aim is to make the victim feel panicked and pressured into taking action, often unwittingly handing over the keys to their vulnerable account. The notifications are legitimate, in theory, as they are sent by the genuine bank when a new card is added to the digital wallet on another device. However, by the time the victim realizes this, the damage is done.
According to experts, these scammers can act quickly and empty an account in a matter of minutes, selling stolen goods online or using them for personal gain. The most vulnerable are often those who trust their banks, not questioning requests from someone claiming to be from their institution.
Banks have responded by introducing new security measures, including freezing accounts on suspicion of fraudulent activity. However, experts warn that these scams are getting increasingly sophisticated and that individuals must remain vigilant to protect themselves.
Key tips for avoiding digital wallet scams include:
* Never trust anyone who calls or contacts you claiming to be from your bank unless you arranged this in advance.
* Use the official phone number listed on the back of your card or search online if unsure.
* Be wary of one-time passcodes and do not provide them to unknown individuals.
* Set up regular alerts through your app and monitor transactions closely for suspicious activity.
UK Finance advises setting up these measures, while HSBC has also introduced new security protocols. Apple has stated it is working with banks to combat the issue but emphasizes that approval of a card is ultimately the victim's responsibility.
A new wave of digital wallet scams is sweeping the nation, with thieves using increasingly sophisticated tactics to drain unsuspecting victims' accounts.
The scammers typically begin by sending out phishing emails or texts, tricking victims into revealing sensitive information such as bank details. Once they have this information, the thieves will call the victim, claiming to be from their bank and stating that there is a problem with their account. They may ask for confirmation of personal details on file, claim to have blocked suspicious transactions, but then demand that the victim approve a notification or provide a one-time passcode.
The scammers' aim is to make the victim feel panicked and pressured into taking action, often unwittingly handing over the keys to their vulnerable account. The notifications are legitimate, in theory, as they are sent by the genuine bank when a new card is added to the digital wallet on another device. However, by the time the victim realizes this, the damage is done.
According to experts, these scammers can act quickly and empty an account in a matter of minutes, selling stolen goods online or using them for personal gain. The most vulnerable are often those who trust their banks, not questioning requests from someone claiming to be from their institution.
Banks have responded by introducing new security measures, including freezing accounts on suspicion of fraudulent activity. However, experts warn that these scams are getting increasingly sophisticated and that individuals must remain vigilant to protect themselves.
Key tips for avoiding digital wallet scams include:
* Never trust anyone who calls or contacts you claiming to be from your bank unless you arranged this in advance.
* Use the official phone number listed on the back of your card or search online if unsure.
* Be wary of one-time passcodes and do not provide them to unknown individuals.
* Set up regular alerts through your app and monitor transactions closely for suspicious activity.
UK Finance advises setting up these measures, while HSBC has also introduced new security protocols. Apple has stated it is working with banks to combat the issue but emphasizes that approval of a card is ultimately the victim's responsibility.