Artificial Intelligence Traffic Soars 830% at Retailers This Holiday Season.
The rise of generative AI has dramatically increased traffic to retailers' websites this holiday season. According to data from Adobe, the number of visits from AI-powered search engines grew by a staggering 830% compared to last year's figures. Specifically, online shopping sites noticed a significant surge in searches for tech-related products, such as electronics and appliances.
Interestingly, research found that consumers who use AI to find gifts are also more likely to make a purchase. In fact, shoppers who arrived at US retail sites through AI-powered search engines were 30% more likely to convert compared to those using traditional search methods.
However, conflicting data suggests that AI may not be as widely adopted for holiday shopping as previously thought. A recent survey by AT&T found that only 9% of Americans plan to use AI to find gifts, with 58% relying on traditional search engines like Google.
To add some context, Adobe's consumer survey revealed that 32% of respondents reported using AI to aid in their online shopping journeys, while nearly half (48%) said they planned to use AI for holiday shopping. The discrepancy between these figures highlights the importance of understanding how people answer questions when presented with different survey formats.
The growth in AI traffic is significant, but it's worth noting that this represents a lower increase compared to last year's 1,300% surge. As consumer activity with new technology normalizes, the growth curve is expected to level out.
Despite the relatively modest growth, Adobe emphasizes that generative AI is already reshaping the shopping experience. Eighty-one percent of respondents reported an enhanced shopping experience as a direct result of using these tools. Retailers will need to adapt their strategies to compete with AI-powered search engines and provide a comparable online shopping experience for consumers.
As the holiday season approaches, it's clear that generative AI is becoming increasingly important in the retail space. While its adoption rate may not be as high as predicted, AI is undoubtedly transforming the way people shop online and will likely continue to play a significant role in shaping the future of e-commerce.
The rise of generative AI has dramatically increased traffic to retailers' websites this holiday season. According to data from Adobe, the number of visits from AI-powered search engines grew by a staggering 830% compared to last year's figures. Specifically, online shopping sites noticed a significant surge in searches for tech-related products, such as electronics and appliances.
Interestingly, research found that consumers who use AI to find gifts are also more likely to make a purchase. In fact, shoppers who arrived at US retail sites through AI-powered search engines were 30% more likely to convert compared to those using traditional search methods.
However, conflicting data suggests that AI may not be as widely adopted for holiday shopping as previously thought. A recent survey by AT&T found that only 9% of Americans plan to use AI to find gifts, with 58% relying on traditional search engines like Google.
To add some context, Adobe's consumer survey revealed that 32% of respondents reported using AI to aid in their online shopping journeys, while nearly half (48%) said they planned to use AI for holiday shopping. The discrepancy between these figures highlights the importance of understanding how people answer questions when presented with different survey formats.
The growth in AI traffic is significant, but it's worth noting that this represents a lower increase compared to last year's 1,300% surge. As consumer activity with new technology normalizes, the growth curve is expected to level out.
Despite the relatively modest growth, Adobe emphasizes that generative AI is already reshaping the shopping experience. Eighty-one percent of respondents reported an enhanced shopping experience as a direct result of using these tools. Retailers will need to adapt their strategies to compete with AI-powered search engines and provide a comparable online shopping experience for consumers.
As the holiday season approaches, it's clear that generative AI is becoming increasingly important in the retail space. While its adoption rate may not be as high as predicted, AI is undoubtedly transforming the way people shop online and will likely continue to play a significant role in shaping the future of e-commerce.