Meta, the world's largest social media platform, is raking in billions of dollars from scam ads on its sites, including Facebook and Instagram. According to internal documents revealed by Reuters, users see 15 billion ads daily that promote scams, ranging from fake government benefits to deepfake advertisements for cryptocurrency.
Despite this, Meta has not done enough to remove these ads, despite knowing about the issue. The company's trust and safety team estimated that one-third of scams in the US involve a Meta platform. However, the company continues to prioritize profits over user safety.
The impact of these ads is devastating. Victims often lose money they cannot afford to lose, including elderly people on fixed incomes, young job seekers, immigrants, and others who are vulnerable due to life transitions or difficult circumstances.
For instance, Americans lost $16 billion in scams last year, with the Global Anti-Scam Alliance estimating that scammers worldwide stole over $1 trillion from people in 2024. These figures highlight the scale of the problem, but Meta's profits from scam ads far outweigh any efforts to address it.
The company claims it has taken steps to combat scams, including increasing its trust and safety team and removing certain types of advertisements. However, experts argue that these measures are insufficient and do not go far enough in addressing the issue.
One major concern is the use of AI-enhanced advertisements that can evade detection. These ads often involve deepfakes of famous entrepreneurs or politicians to promote fake investment opportunities or nonexistent government benefits.
Experts recommend several steps for Meta to address this problem, including lowering the barrier to removing scam advertisements, increasing the sophistication of tactics used to identify fraudulent ads, and instituting verified advertiser requirements.
Governments should also step in, with the Federal Trade Commission (FTC) having the authority to regulate "unfair or deceptive acts or practices," including false advertising. Regulators could require platforms to verify advertiser identity, review ads before they run, and allow independent audits of online advertising systems.
In addition, state-level legislatures can pass laws mandating similar requirements, while state attorneys general can launch consumer protection lawsuits under existing laws. Ultimately, Meta's profits from scam ads must be balanced against the harm caused to vulnerable users.
Despite this, Meta has not done enough to remove these ads, despite knowing about the issue. The company's trust and safety team estimated that one-third of scams in the US involve a Meta platform. However, the company continues to prioritize profits over user safety.
The impact of these ads is devastating. Victims often lose money they cannot afford to lose, including elderly people on fixed incomes, young job seekers, immigrants, and others who are vulnerable due to life transitions or difficult circumstances.
For instance, Americans lost $16 billion in scams last year, with the Global Anti-Scam Alliance estimating that scammers worldwide stole over $1 trillion from people in 2024. These figures highlight the scale of the problem, but Meta's profits from scam ads far outweigh any efforts to address it.
The company claims it has taken steps to combat scams, including increasing its trust and safety team and removing certain types of advertisements. However, experts argue that these measures are insufficient and do not go far enough in addressing the issue.
One major concern is the use of AI-enhanced advertisements that can evade detection. These ads often involve deepfakes of famous entrepreneurs or politicians to promote fake investment opportunities or nonexistent government benefits.
Experts recommend several steps for Meta to address this problem, including lowering the barrier to removing scam advertisements, increasing the sophistication of tactics used to identify fraudulent ads, and instituting verified advertiser requirements.
Governments should also step in, with the Federal Trade Commission (FTC) having the authority to regulate "unfair or deceptive acts or practices," including false advertising. Regulators could require platforms to verify advertiser identity, review ads before they run, and allow independent audits of online advertising systems.
In addition, state-level legislatures can pass laws mandating similar requirements, while state attorneys general can launch consumer protection lawsuits under existing laws. Ultimately, Meta's profits from scam ads must be balanced against the harm caused to vulnerable users.