City of Houston to Overhaul Heavy Trash Collection Process Amid Staffing Shortages and Delays
The City of Houston is set to introduce a new method for collecting heavy trash, in an effort to address the chronic delays and staffing shortages plaguing its waste management system.
Under the revised process, residents will be able to request heavy trash collection by calling 311, rather than relying on scheduled collection days. This change is expected to come into effect on March 2, and will see Solid Waste crews focusing their efforts on areas with actual heavy trash needs, rather than driving through streets without any waste.
According to the department's director, Larius Hassen, the old system was unsustainable at a citywide scale, with crews often spending weeks collecting trash from areas that had no heavy waste. The new approach aims to reallocate resources and reduce service delays, by allowing residents to request collections themselves and providing regular updates on completion.
Residents will be limited to up to four heavy trash collections per calendar year, and Solid Waste expects the revised process to improve efficiency and data-driven decision making. While things are expected to remain largely unchanged until March 2, the new system is seen as a major overhaul of the city's waste management practices.
The City of Houston is set to introduce a new method for collecting heavy trash, in an effort to address the chronic delays and staffing shortages plaguing its waste management system.
Under the revised process, residents will be able to request heavy trash collection by calling 311, rather than relying on scheduled collection days. This change is expected to come into effect on March 2, and will see Solid Waste crews focusing their efforts on areas with actual heavy trash needs, rather than driving through streets without any waste.
According to the department's director, Larius Hassen, the old system was unsustainable at a citywide scale, with crews often spending weeks collecting trash from areas that had no heavy waste. The new approach aims to reallocate resources and reduce service delays, by allowing residents to request collections themselves and providing regular updates on completion.
Residents will be limited to up to four heavy trash collections per calendar year, and Solid Waste expects the revised process to improve efficiency and data-driven decision making. While things are expected to remain largely unchanged until March 2, the new system is seen as a major overhaul of the city's waste management practices.