Summer travel chaos looms over Europe as biometric checks wreak havoc at borders.
Travel disruptions are feared to intensify this summer due to the European Union's new entry-exit system (EES), which has been plagued by technical issues, understaffing, and inconsistent application of rules. Airlines and airports have warned of a potentially disastrous experience for passengers, with huge queues and delays expected unless the biometric controls for foreign visitors are relaxed.
The staggered rollout of EES, starting from April 10, has already caused long lines at some European airports, despite provisions allowing border authorities to ease requirements if needed. The scheme's complexity and the lack of coordination among member states have led to a patchwork of inconsistent application of rules, with reports of self-service kiosks malfunctioning and limited access to pre-registration.
The Airports Council International (ACI) Europe has sounded the alarm, citing chronic understaffing at border control guards as an issue before EES was introduced. The director general, Olivier Jankovec, warned that queues of up to two hours are not sustainable, especially with double the traffic expected in July and August, which could lead to five-hour queues.
The UK travel association Abta has called on the EU to ensure all member states have communicated their contingency measures to staff on the ground. Mark Tanzer, Abta's chief executive, urged additional border guards at busiest times and a review of the system's performance.
While contingency measures may be in place for up to 90 days from April, airports are growing increasingly concerned about the lack of clarity on further extensions or adjustments to the rules. The situation has already led to a suspension of EES at Lisbon airport, where queues reached seven hours just before the new year.
As the summer travel season approaches, the EU must address these concerns and find a coordinated solution to mitigate disruptions caused by the new biometric checks.
Travel disruptions are feared to intensify this summer due to the European Union's new entry-exit system (EES), which has been plagued by technical issues, understaffing, and inconsistent application of rules. Airlines and airports have warned of a potentially disastrous experience for passengers, with huge queues and delays expected unless the biometric controls for foreign visitors are relaxed.
The staggered rollout of EES, starting from April 10, has already caused long lines at some European airports, despite provisions allowing border authorities to ease requirements if needed. The scheme's complexity and the lack of coordination among member states have led to a patchwork of inconsistent application of rules, with reports of self-service kiosks malfunctioning and limited access to pre-registration.
The Airports Council International (ACI) Europe has sounded the alarm, citing chronic understaffing at border control guards as an issue before EES was introduced. The director general, Olivier Jankovec, warned that queues of up to two hours are not sustainable, especially with double the traffic expected in July and August, which could lead to five-hour queues.
The UK travel association Abta has called on the EU to ensure all member states have communicated their contingency measures to staff on the ground. Mark Tanzer, Abta's chief executive, urged additional border guards at busiest times and a review of the system's performance.
While contingency measures may be in place for up to 90 days from April, airports are growing increasingly concerned about the lack of clarity on further extensions or adjustments to the rules. The situation has already led to a suspension of EES at Lisbon airport, where queues reached seven hours just before the new year.
As the summer travel season approaches, the EU must address these concerns and find a coordinated solution to mitigate disruptions caused by the new biometric checks.