Tesla is recalling over 10,000 Powerwall 2 units sold in the US due to a faulty lithium-ion battery cell defect that can cause overheating and even fires. The move comes after the US Consumer Product Safety Commission received reports of at least 22 overheated units and six smoking units, resulting in minor property damage from five separate incidents.
According to Tesla, the affected units were installed by certified installers nationwide between November 2020 and December 2022 and originally retailed for around $8,000. The company claims the recall only affects a "subset" of Powerwall 2 units due to this third-party defect.
Homeowners with impacted units will receive notifications through Tesla's app, after which their systems will be remotely discharged to prevent overheating until a replacement unit is installed at no cost. In some cases, backup power from solar generation may be unavailable temporarily until the replacement is completed.
In related news, Australia's ACCC issued a similar notice in September, prompting Tesla to expand its recall efforts across borders. As of now, Powerwall 3 customers remain unaffected by the recall.
Tesla has acknowledged that while the recall impacts some units, it does not affect backup power from solar generation, which will still function but may be unavailable temporarily until a replacement unit is installed. Affected homeowners are advised to contact their certified installer for a replacement or reach out to Tesla directly via email or phone at 1-877-961-7652.
The Powerwall series has been a key component of Tesla's efforts to make clean energy accessible worldwide, with over 1 million units sold globally as of September. The company recently announced a record production milestone at its Gigafactory in Nevada, highlighting its commitment to scaling up production and meeting growing demand for home battery solutions.
According to Tesla, the affected units were installed by certified installers nationwide between November 2020 and December 2022 and originally retailed for around $8,000. The company claims the recall only affects a "subset" of Powerwall 2 units due to this third-party defect.
Homeowners with impacted units will receive notifications through Tesla's app, after which their systems will be remotely discharged to prevent overheating until a replacement unit is installed at no cost. In some cases, backup power from solar generation may be unavailable temporarily until the replacement is completed.
In related news, Australia's ACCC issued a similar notice in September, prompting Tesla to expand its recall efforts across borders. As of now, Powerwall 3 customers remain unaffected by the recall.
Tesla has acknowledged that while the recall impacts some units, it does not affect backup power from solar generation, which will still function but may be unavailable temporarily until a replacement unit is installed. Affected homeowners are advised to contact their certified installer for a replacement or reach out to Tesla directly via email or phone at 1-877-961-7652.
The Powerwall series has been a key component of Tesla's efforts to make clean energy accessible worldwide, with over 1 million units sold globally as of September. The company recently announced a record production milestone at its Gigafactory in Nevada, highlighting its commitment to scaling up production and meeting growing demand for home battery solutions.