Gamification is taking over our lives, but not in a fun way.
C Thi Nguyen's book "The Score" warns us about the perils of gamification - when we mistake points for purpose. He argues that this fixation on metrics can lead to a loss of meaning and depth in our daily lives and society as a whole. Our obsession with getting more likes, views, or leaderboard rankings often comes at the expense of genuine experiences.
Take law school league tables, for example. Once, universities differentiated themselves with mission statements outlining their unique philosophies and values. But now, these values are reduced to a single number - a score that dictates success. Schools chase this metric, spending resources on promotions rather than pedagogical activities. The result is that "huge shares of university resources have been diverted away from genuine teaching and toward efforts designed only to game the rankings".
Nguyen also illustrates how metrics creep into our personal lives. In his own experience with Duolingo, he discovered that his focus shifted from learning Japanese to accumulating points and climbing leaderboards. He became so fixated on progress that he spent an entire holiday glued to his phone, repeating the same lesson over and over.
This phenomenon of "value capture" occurs when we internalize metrics as a substitute for our true goals. We measure ourselves by how many likes we get or how high we rank in a leaderboard, rather than by what truly matters - like connecting with others, exploring nature, or pursuing hobbies that bring us joy.
Nguyen's book is not just about warning us of the dangers of gamification; it's also an invitation to rediscover our values and focus on experiences that give life meaning. He shows how metrics can be seductive but also "objectivity laundering" - a way for bureaucrats to justify their decisions by invoking numbers as impartial arbiters.
"The Score" is a thought-provoking read, urgent yet never alarmist. Nguyen reminds us of the importance of wonder, absorption, and play in human flourishing. By recognizing the limits of metrics, we can reclaim our lives from the invasive grip of gamification and find a more authentic way to measure success.
C Thi Nguyen's book "The Score" warns us about the perils of gamification - when we mistake points for purpose. He argues that this fixation on metrics can lead to a loss of meaning and depth in our daily lives and society as a whole. Our obsession with getting more likes, views, or leaderboard rankings often comes at the expense of genuine experiences.
Take law school league tables, for example. Once, universities differentiated themselves with mission statements outlining their unique philosophies and values. But now, these values are reduced to a single number - a score that dictates success. Schools chase this metric, spending resources on promotions rather than pedagogical activities. The result is that "huge shares of university resources have been diverted away from genuine teaching and toward efforts designed only to game the rankings".
Nguyen also illustrates how metrics creep into our personal lives. In his own experience with Duolingo, he discovered that his focus shifted from learning Japanese to accumulating points and climbing leaderboards. He became so fixated on progress that he spent an entire holiday glued to his phone, repeating the same lesson over and over.
This phenomenon of "value capture" occurs when we internalize metrics as a substitute for our true goals. We measure ourselves by how many likes we get or how high we rank in a leaderboard, rather than by what truly matters - like connecting with others, exploring nature, or pursuing hobbies that bring us joy.
Nguyen's book is not just about warning us of the dangers of gamification; it's also an invitation to rediscover our values and focus on experiences that give life meaning. He shows how metrics can be seductive but also "objectivity laundering" - a way for bureaucrats to justify their decisions by invoking numbers as impartial arbiters.
"The Score" is a thought-provoking read, urgent yet never alarmist. Nguyen reminds us of the importance of wonder, absorption, and play in human flourishing. By recognizing the limits of metrics, we can reclaim our lives from the invasive grip of gamification and find a more authentic way to measure success.