Major Verizon Outage Brings US Mobile Services to a Standstill, Including Some 911 Calls
A nationwide outage affecting Verizon customers has left many Americans unable to access mobile data and complete calls, with some reports suggesting that the issue may also be impacting 911 calls.
According to Verizon spokesperson Christina Moon Ashraf, the telecom giant's engineers are working to identify and resolve the problem as quickly as possible. However, with AT&T and T-Mobile customers also experiencing service disruptions in the same timeframe, it is unclear whether this outage is isolated to Verizon or has a broader impact on the US mobile network.
DownDetector, an outage tracking site, reported spikes in reports of service disruptions for all three major US mobile carriers, suggesting that the issue may be more widespread than initially thought. Many customers using both iOS and Android devices have reported that their phones are in SOS mode, allowing only emergency calls to be made.
In Washington DC, the official emergency alert channel noted that a nationwide Verizon Wireless outage may be affecting some users' ability to connect with 911. The channel advised those who cannot reach 911 via their Verizon device to use another carrier's device or call a landline, or visit a police station or fire station to report an emergency.
The cause of the outage is still unknown, but experts have noted that similar incidents in the past have shown that outages at one carrier can affect multiple telecoms due to collateral impacts. As the situation develops, Verizon and other carriers are urging customers to remain patient and check for updates on their mobile devices or online.
A nationwide outage affecting Verizon customers has left many Americans unable to access mobile data and complete calls, with some reports suggesting that the issue may also be impacting 911 calls.
According to Verizon spokesperson Christina Moon Ashraf, the telecom giant's engineers are working to identify and resolve the problem as quickly as possible. However, with AT&T and T-Mobile customers also experiencing service disruptions in the same timeframe, it is unclear whether this outage is isolated to Verizon or has a broader impact on the US mobile network.
DownDetector, an outage tracking site, reported spikes in reports of service disruptions for all three major US mobile carriers, suggesting that the issue may be more widespread than initially thought. Many customers using both iOS and Android devices have reported that their phones are in SOS mode, allowing only emergency calls to be made.
In Washington DC, the official emergency alert channel noted that a nationwide Verizon Wireless outage may be affecting some users' ability to connect with 911. The channel advised those who cannot reach 911 via their Verizon device to use another carrier's device or call a landline, or visit a police station or fire station to report an emergency.
The cause of the outage is still unknown, but experts have noted that similar incidents in the past have shown that outages at one carrier can affect multiple telecoms due to collateral impacts. As the situation develops, Verizon and other carriers are urging customers to remain patient and check for updates on their mobile devices or online.