Disney's European subscribers are now facing a headache as advanced HDR features like Dolby Vision have become unavailable on their Disney+ services. Initially spotted by German users on Reddit, the issue is now affecting Portugal, Poland, France, and the Netherlands.
In response to the problem, Disney has stated that the company is actively working to restore access to Dolby Vision, but no estimated time frame for resolution has been provided. The only remaining support from Disney+ is 4K UHD and HDR on supported devices.
The root of the issue remains unclear, with some speculating it could be due to technical challenges, while others suggest that a patent dispute may be at play. InterDigital, a company that recently won an injunction in Germany against Disney for violating streaming video technology patents, is believed by FlatpanelsHD to be behind the loss of Dolby Vision.
The removal of any reference to Dolby Vision from Disney+'s video quality support page in Germany further suggests that a dispute over intellectual property rights may be the cause. Meanwhile, InterDigital has also removed any mention of Dolby Vision from its own website and is pursuing patent action against Disney in the United States.
It's worth noting that this isn't the first time Disney+ has been affected by disputes related to intellectual property rights. In the US, the company has faced challenges over issues unrelated to HDR features. However, the impact on European subscribers seems to be more widespread.
With no official word from Disney yet on how long they expect to keep Dolby Vision unavailable in Europe, users are left waiting for a resolution to this technical issue.
In response to the problem, Disney has stated that the company is actively working to restore access to Dolby Vision, but no estimated time frame for resolution has been provided. The only remaining support from Disney+ is 4K UHD and HDR on supported devices.
The root of the issue remains unclear, with some speculating it could be due to technical challenges, while others suggest that a patent dispute may be at play. InterDigital, a company that recently won an injunction in Germany against Disney for violating streaming video technology patents, is believed by FlatpanelsHD to be behind the loss of Dolby Vision.
The removal of any reference to Dolby Vision from Disney+'s video quality support page in Germany further suggests that a dispute over intellectual property rights may be the cause. Meanwhile, InterDigital has also removed any mention of Dolby Vision from its own website and is pursuing patent action against Disney in the United States.
It's worth noting that this isn't the first time Disney+ has been affected by disputes related to intellectual property rights. In the US, the company has faced challenges over issues unrelated to HDR features. However, the impact on European subscribers seems to be more widespread.
With no official word from Disney yet on how long they expect to keep Dolby Vision unavailable in Europe, users are left waiting for a resolution to this technical issue.