**How to Cancel Private Internet Access and Get a Refund**
Private Internet Access (PIA), often touted as one of the best value-for-money VPNs, can sometimes feel like a budget service. With great pricing comes some limitations. If you've found PIA unreliable for your online needs, it's time to cancel and explore better options.
**Step 1: Disable Auto-Renewal**
To stop auto-renewal, log in to your PIA account on the website or through their mobile app. Go to the "Subscription Overview" tab and locate the subscription you want to cancel under the username section. Click on the "Turn off auto-renewal" link. Be prepared for a counteroffer from PIA's customer support team; click on the same link again to confirm.
**Step 2: Write a Cancellation Request**
If you want to delete your account, submit a support ticket by going to helpdesk.privateinternetaccess.com and clicking "Contact Us." Fill out the form with a clear reason for cancellation. You can also use live chat to request assistance.
**Getting a Refund**
PIA offers a 30-day money-back guarantee for new customers. If you're within this window, cancel auto-renewal, then contact support via ticket or live chat and request a full refund. Be firm in your request, as they may try to persuade you otherwise.
**Alternatives to Private Internet Access**
If you're not satisfied with PIA's performance, Engadget recommends the following VPNs for comparison:
* ProtonVPN: An all-around top choice
* ExpressVPN: Great speeds and excellent app design, but pricey
* Surfshark: Consistently fast speeds
Before choosing a new VPN, be sure to read reviews and compare features to ensure you find the best fit for your needs.
				
			Private Internet Access (PIA), often touted as one of the best value-for-money VPNs, can sometimes feel like a budget service. With great pricing comes some limitations. If you've found PIA unreliable for your online needs, it's time to cancel and explore better options.
**Step 1: Disable Auto-Renewal**
To stop auto-renewal, log in to your PIA account on the website or through their mobile app. Go to the "Subscription Overview" tab and locate the subscription you want to cancel under the username section. Click on the "Turn off auto-renewal" link. Be prepared for a counteroffer from PIA's customer support team; click on the same link again to confirm.
**Step 2: Write a Cancellation Request**
If you want to delete your account, submit a support ticket by going to helpdesk.privateinternetaccess.com and clicking "Contact Us." Fill out the form with a clear reason for cancellation. You can also use live chat to request assistance.
**Getting a Refund**
PIA offers a 30-day money-back guarantee for new customers. If you're within this window, cancel auto-renewal, then contact support via ticket or live chat and request a full refund. Be firm in your request, as they may try to persuade you otherwise.
**Alternatives to Private Internet Access**
If you're not satisfied with PIA's performance, Engadget recommends the following VPNs for comparison:
* ProtonVPN: An all-around top choice
* ExpressVPN: Great speeds and excellent app design, but pricey
* Surfshark: Consistently fast speeds
Before choosing a new VPN, be sure to read reviews and compare features to ensure you find the best fit for your needs.