I've been using PIA for ages, like 3 years now 

, and it's always worked pretty well for me, but I gotta say, they're starting to feel a bit cheap 

. The speed has never been my issue, but the customer support can be kinda slow 

. Sometimes I get those emails asking if I'm happy with my subscription and all that... 

 like I haven't already signed up for it.
I've tried canceling before, but the auto-renewal thing can be a bit of a pain 

. You gotta click on the link twice to confirm, which is just weird. And then there's the whole money-back guarantee thing... 30 days is nice, I guess 

, but what if you're not sure if you'll like it until then?
I've been looking at some other VPNs now, like ProtonVPN and ExpressVPN 

, and they seem pretty solid. But for me, PIA will always be my go-to... unless they get their act together, that is 

!