Jamie Dimon, CEO of JPMorgan Chase, has warned that the rapid adoption of artificial intelligence (A.I.) could disrupt workers faster than society can adapt, necessitating a collaborative effort from governments and businesses to retrain people.
Dimon believes that while A.I. is inevitable, its impact on the labor market will be significant. He notes that JPMorgan alone is incorporating A.I. across approximately 500 use cases, which he says is a "game-changer" for productivity. However, this growth also comes with trade-offs, including job losses.
"We can't pretend A.I. won't radically reshape industries," Dimon said at the World Economic Forum in Davos, Switzerland. "You can hope for the world you want, but you're going to get the world you got." He urged companies not to shy away from embracing A.I., as JPMorgan is doing by implementing it across various areas like risk management, marketing, and customer service.
As a result, job cuts are likely to occur. Dimon estimates that JPMorgan will have fewer employees in five years due to increased efficiency gains from A.I. Similar warnings have been issued by other Wall Street leaders, with Goldman Sachs telling staff that A.I.-driven efficiency gains would constrain headcount and Citigroup stating that some roles would be replaced by the technology.
Dimon called on policymakers to act now to stabilize society before A.I.'s labor impact becomes fully apparent. He recommended implementing programs such as retraining, relocation, and income assistance for affected workers, citing Trade Adjustment Assistance (TAA) as a model. He also acknowledged that while self-driving trucks may ultimately save lives and reduce costs, their deployment needs to be gradual, with governments incentivizing companies to slow the pace and support displaced workers.
"We need to be prepared to have something that works this time," Dimon said. "We're not going to kill all of our employees tomorrow because of A.I." He emphasized that JPMorgan would be willing to accept a slower rollout of A.I. if necessary, as long as it ensures the stability of society.
Dimon believes that while A.I. is inevitable, its impact on the labor market will be significant. He notes that JPMorgan alone is incorporating A.I. across approximately 500 use cases, which he says is a "game-changer" for productivity. However, this growth also comes with trade-offs, including job losses.
"We can't pretend A.I. won't radically reshape industries," Dimon said at the World Economic Forum in Davos, Switzerland. "You can hope for the world you want, but you're going to get the world you got." He urged companies not to shy away from embracing A.I., as JPMorgan is doing by implementing it across various areas like risk management, marketing, and customer service.
As a result, job cuts are likely to occur. Dimon estimates that JPMorgan will have fewer employees in five years due to increased efficiency gains from A.I. Similar warnings have been issued by other Wall Street leaders, with Goldman Sachs telling staff that A.I.-driven efficiency gains would constrain headcount and Citigroup stating that some roles would be replaced by the technology.
Dimon called on policymakers to act now to stabilize society before A.I.'s labor impact becomes fully apparent. He recommended implementing programs such as retraining, relocation, and income assistance for affected workers, citing Trade Adjustment Assistance (TAA) as a model. He also acknowledged that while self-driving trucks may ultimately save lives and reduce costs, their deployment needs to be gradual, with governments incentivizing companies to slow the pace and support displaced workers.
"We need to be prepared to have something that works this time," Dimon said. "We're not going to kill all of our employees tomorrow because of A.I." He emphasized that JPMorgan would be willing to accept a slower rollout of A.I. if necessary, as long as it ensures the stability of society.