Meta's Neural Band, a key component of its $799 Meta Ray-Ban Display smart glasses, has no separate sale listing online - yet you can still get a new one. According to the tech giant, customers who've lost their wristband are now able to purchase an affordable replacement for about $200.
The news came after some users reported that Meta's customer service informed them it was impossible to buy a replacement Neural Band without purchasing an entire new pair of smart glasses. But in response to The Verge's inquiry, Meta confirmed they will sell the band separately - albeit at a cost of $199.
To buy a new band, customers must have already purchased the Meta Ray-Ban Display and fall outside of the company's limited warranty policy. Users interested in purchasing an individual Neural Band can reach out to Meta's customer support team for more information on this expensive accessory.
The news came after some users reported that Meta's customer service informed them it was impossible to buy a replacement Neural Band without purchasing an entire new pair of smart glasses. But in response to The Verge's inquiry, Meta confirmed they will sell the band separately - albeit at a cost of $199.
To buy a new band, customers must have already purchased the Meta Ray-Ban Display and fall outside of the company's limited warranty policy. Users interested in purchasing an individual Neural Band can reach out to Meta's customer support team for more information on this expensive accessory.
You're charging 200 bucks for a replacement band that was apparently sold as part of the whole glasses package to begin with? It's just ridiculous. I mean, I get it, they need to make some cash off this thing, but $200 is just insane. Can't you just sell it like any other accessory without ripping customers off even more? And what's up with the limited warranty policy? That just adds to the frustration. It's just one of those things that makes me not want to spend my money on these smart glasses in the first place...
And now I hear they're charging like $200 for a replacement band? That's just crazy talk! I mean, what's next? They gonna sell us individual USB ports or something?! 
In all seriousness though, I think it's pretty shady that they made customers believe it was impossible to buy the band separately. It's just good business practice to make money off of people who need a replacement part, you know? But at the same time, $200 is still way too much for something that should be cheap and easy to replace. I guess we'll just have to see how long they can get away with it... 
! I mean, who pays $799 for a pair of shades that require you to buy an entire new band every time it gets lost or damaged? 
. Meta needs to work on making this more user-friendly, imo 
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. It's like they're trying to nickel and dime us or something. Anyway, glad they're gonna sell it separately now... just hope we get a discount 
... it's crazy that customers had to pay full price for a new pair of smart glasses just because they couldn't get a replacement band. Now that I know you can buy one for $199, I'll be able to get back up and running quickly 
- the fact that it costs more than my phone case is a bit steep tho...
, like whats up with the $199 price tho? 200 bucks for a band that dont even have anythin special about it 
. but i guess its good that customers can still get the band, thats cool i guess 
. I mean, if I had one of those glasses, the last thing I'd wanna do is pay that much for just a band. On the other hand, it's good to know we can get a replacement without having to buy the whole thing again 
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. That's some serious tech sales numbers! It's interesting to see how companies like Meta approach accessories and after-sales support - in this case, making the band available separately, but at a premium price 
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I swear, innovation is just a fancy word for "making money off people's desires". This whole thing smells like a cash grab to me 
. And I'm also wondering how long this thing is gonna last - like, $199 for a replacement part? That's some serious sticker shock 
. I mean, I was excited to get my hands on those Meta Ray-Ban Display smart glasses, but then I found out the Neural Band is basically a $200 brick that can't be bought by itself 
. But, like you said, it's still possible to get one... for $200 
! That's way too expensive if you ask me. Can't they just make it cheaper or sell them separately without having to buy a whole new pair of glasses? It's not fair to the customers who might accidentally lose their bands 
. And what's up with the limited warranty policy? It feels like they're taking advantage of people