High-Profile PR Firm Embroiled in Wiki 'Black Hat' Scandal
Portland Communications, a prominent public relations firm founded by former Tony Blair adviser Tim Allan, has been accused of secretly commissioning favourable changes to Wikipedia pages on behalf of its high-profile clients. The practice, known as "Wikilaundering" or "black hat editing," allegedly involves paid advocacy that bypasses the online encyclopedia's terms of use.
According to an investigation by the Bureau of Investigative Journalism (TBIJ), Portland outsourced Wikipedia editing for some of its major clients, including Qatar, between 2016 and 2024. A network of editors, allegedly controlled by a contractor working on Portland's behalf, made the changes. The TBIJ claims to have evidence of these alleged edits.
One of the main targets of this manipulation appears to be Qatar, where the firm aimed to improve its image by burying references to critical reporting before the 2022 World Cup. Another client reportedly had a billion-dollar philanthropy project that was downplayed or removed from Wikipedia altogether.
The practice is seen as a breach of professional codes of conduct and guidelines set out by the Chartered Institute of Public Relations (CIPR). While Portland has denied any direct involvement in the alleged edits, several former employees have come forward to claim that it commissioned third-party services to make changes. The company's spokesperson dismissed these allegations as "foolish" and stated that it adheres strictly to Wikipedia's guidelines.
The rise of AI chatbots and summaries on Wikipedia has made its pages even more influential, making this form of manipulation all the more concerning. This practice is not unique to Portland Communications, however; other companies have also been accused of similar wrongdoing in the past.
Tim Allan, who founded Portland Communications in 2001, sold most of his shares in the company in 2012 and left his role as CEO in 2019. Despite this, he remains embroiled in controversy due to his recent appointment as Downing Street's executive director of communications under Keir Starmer's government. Critics have accused him of attempting to "reset" the media landscape by restricting access to Downing Street.
The implications of Portland Communications' alleged involvement in Wikipedia editing are far-reaching and raise questions about the role of PR firms in shaping public discourse and the boundaries between advocacy and manipulation.
Portland Communications, a prominent public relations firm founded by former Tony Blair adviser Tim Allan, has been accused of secretly commissioning favourable changes to Wikipedia pages on behalf of its high-profile clients. The practice, known as "Wikilaundering" or "black hat editing," allegedly involves paid advocacy that bypasses the online encyclopedia's terms of use.
According to an investigation by the Bureau of Investigative Journalism (TBIJ), Portland outsourced Wikipedia editing for some of its major clients, including Qatar, between 2016 and 2024. A network of editors, allegedly controlled by a contractor working on Portland's behalf, made the changes. The TBIJ claims to have evidence of these alleged edits.
One of the main targets of this manipulation appears to be Qatar, where the firm aimed to improve its image by burying references to critical reporting before the 2022 World Cup. Another client reportedly had a billion-dollar philanthropy project that was downplayed or removed from Wikipedia altogether.
The practice is seen as a breach of professional codes of conduct and guidelines set out by the Chartered Institute of Public Relations (CIPR). While Portland has denied any direct involvement in the alleged edits, several former employees have come forward to claim that it commissioned third-party services to make changes. The company's spokesperson dismissed these allegations as "foolish" and stated that it adheres strictly to Wikipedia's guidelines.
The rise of AI chatbots and summaries on Wikipedia has made its pages even more influential, making this form of manipulation all the more concerning. This practice is not unique to Portland Communications, however; other companies have also been accused of similar wrongdoing in the past.
Tim Allan, who founded Portland Communications in 2001, sold most of his shares in the company in 2012 and left his role as CEO in 2019. Despite this, he remains embroiled in controversy due to his recent appointment as Downing Street's executive director of communications under Keir Starmer's government. Critics have accused him of attempting to "reset" the media landscape by restricting access to Downing Street.
The implications of Portland Communications' alleged involvement in Wikipedia editing are far-reaching and raise questions about the role of PR firms in shaping public discourse and the boundaries between advocacy and manipulation.