Tesla has issued a massive recall of over 10,000 Powerwall 2 units sold in the US due to reports of faulty lithium-ion battery cells that can cause overheating. The US Consumer Product Safety Commission (CPSC) received 22 cases of overheated units and six instances of smoking units, resulting in five reported fires that caused minor property damage.
According to Tesla, the affected Powerwall 2 systems were installed by certified installers across the country between November 2020 and December 2022, with a retail price of around $8,000. The company claims that only a "subset" of these units are impacted due to a third-party battery cell defect.
Consumers who own one of these recalled Powerwall 2 systems will receive a notification in the Tesla app when it's time for replacement. In the meantime, Tesla has remotely discharged (i.e., drained) the energy from the affected batteries to prevent overheating.
Homeowners with Powerwall 3 units are not affected by the recall, as stated by Tesla. However, solar generation capabilities will still be available while a replacement unit is being installed.
Customers can contact their certified installer or Tesla directly via email or phone (1-877-961-7652) to arrange for a replacement unit at no additional cost. It's worth noting that in Australia, where the recall was first initiated in September, similar notices were issued by regulatory agencies.
The massive Powerwall 3 launch in late 2023 has already seen significant production scaling, with Gigafactory Nevada producing a record 1,500 units in one day. Tesla also announced that it had sold over 1 million Powerwall units worldwide, further solidifying its presence in the clean energy market.
According to Tesla, the affected Powerwall 2 systems were installed by certified installers across the country between November 2020 and December 2022, with a retail price of around $8,000. The company claims that only a "subset" of these units are impacted due to a third-party battery cell defect.
Consumers who own one of these recalled Powerwall 2 systems will receive a notification in the Tesla app when it's time for replacement. In the meantime, Tesla has remotely discharged (i.e., drained) the energy from the affected batteries to prevent overheating.
Homeowners with Powerwall 3 units are not affected by the recall, as stated by Tesla. However, solar generation capabilities will still be available while a replacement unit is being installed.
Customers can contact their certified installer or Tesla directly via email or phone (1-877-961-7652) to arrange for a replacement unit at no additional cost. It's worth noting that in Australia, where the recall was first initiated in September, similar notices were issued by regulatory agencies.
The massive Powerwall 3 launch in late 2023 has already seen significant production scaling, with Gigafactory Nevada producing a record 1,500 units in one day. Tesla also announced that it had sold over 1 million Powerwall units worldwide, further solidifying its presence in the clean energy market.