TikTok is Back to Normal After Days of Outages Caused by Winter Storms
Following weeks of disruptions due to winter storms, TikTok has confirmed that its service has returned to normal. The US data center site operated by Oracle was affected by the severe weather, causing a major outage that impacted users nationwide.
The problems began on January 26 when the platform announced it was working on a "major infrastructure issue" and warned of bugs, time-out requests, missing earnings, and other issues. Progress was reportedly made the following day, but some problems persisted, with creators experiencing temporary display errors that resulted in zero views or likes on their videos and affected earnings.
TikTok assured users that their data and engagement were safe, attributing the issues to server timeouts. However, the platform's update on February 1 came after just a few hours of silence, sparking skepticism among some users who had grown frustrated with the ongoing outages.
The recent technical issues have led to a decline in user engagement, with several US users uninstalling TikTok in response to its new ownership and concerns over censorship. A report by The Guardian revealed that many users experienced issues sharing content related to immigration enforcement, such as videos featuring ICE agents and anti-ICE activists.
Industry analysts have also noted the impact of the outages on app usage, with uninstalls increasing by over 150% in a single week compared to pre-change in ownership data. Meanwhile, competitors like UpScrolled saw a surge in downloads during this time.
With service now back online, TikTok is urging users to continue relying on the platform for content creation and community engagement.
Following weeks of disruptions due to winter storms, TikTok has confirmed that its service has returned to normal. The US data center site operated by Oracle was affected by the severe weather, causing a major outage that impacted users nationwide.
The problems began on January 26 when the platform announced it was working on a "major infrastructure issue" and warned of bugs, time-out requests, missing earnings, and other issues. Progress was reportedly made the following day, but some problems persisted, with creators experiencing temporary display errors that resulted in zero views or likes on their videos and affected earnings.
TikTok assured users that their data and engagement were safe, attributing the issues to server timeouts. However, the platform's update on February 1 came after just a few hours of silence, sparking skepticism among some users who had grown frustrated with the ongoing outages.
The recent technical issues have led to a decline in user engagement, with several US users uninstalling TikTok in response to its new ownership and concerns over censorship. A report by The Guardian revealed that many users experienced issues sharing content related to immigration enforcement, such as videos featuring ICE agents and anti-ICE activists.
Industry analysts have also noted the impact of the outages on app usage, with uninstalls increasing by over 150% in a single week compared to pre-change in ownership data. Meanwhile, competitors like UpScrolled saw a surge in downloads during this time.
With service now back online, TikTok is urging users to continue relying on the platform for content creation and community engagement.