A petrol station encounter that left one journalist utterly bewildered is an experience he would never forget. On a Sunday morning, grumpiness was already at its peak as the writer filled up his mother's car at a multi-purpose station where groceries were also sold.
As he waited in line, he found himself surrounded by people who seemed to be holding him back from achieving his primary goal - simply buying fuel without any distractions. The queue had an unwelcome element: a young woman cashier who kept breaking the rules of polite interaction with customers.
The first person at the front of the queue had just paid for his groceries and was leaving, but before he could exit, she wished him "a wonderful day." What struck the writer as odd was that in British culture, saying someone has an "amazing" or a "nice" day is perfectly normal; adding an extra adjective to make it sound even more sincere - not so much.
But what really surprised him was when he moved up in line and paid for his fuel, only to be met with the same unusual phrase. However, this time the cashier had opted for spelling out the word.
As he continued to advance in line, he noticed another customer ahead of him who seemed to be engaged in a fierce battle with her groceries - it was as if she was trying to wrestle them into submission. In the end, she emerged victorious but still required assistance to pay using her loyalty card. As she finished and left the shop, once again she was met with that uncharacteristic American phrase: "Have a wonderful day."
The writer couldn't help but feel a sense of unease as he looked deep into her eyes in search of any hint of sarcasm or mockery - but his suspicions were allayed when she delivered the wish with sincerity. It struck him just how rare this was.
It's been reported that these types of experiences are becoming increasingly common, especially for younger people from countries such as America. But it remains to be seen whether people will continue to follow this pattern in the future.
As he waited in line, he found himself surrounded by people who seemed to be holding him back from achieving his primary goal - simply buying fuel without any distractions. The queue had an unwelcome element: a young woman cashier who kept breaking the rules of polite interaction with customers.
The first person at the front of the queue had just paid for his groceries and was leaving, but before he could exit, she wished him "a wonderful day." What struck the writer as odd was that in British culture, saying someone has an "amazing" or a "nice" day is perfectly normal; adding an extra adjective to make it sound even more sincere - not so much.
But what really surprised him was when he moved up in line and paid for his fuel, only to be met with the same unusual phrase. However, this time the cashier had opted for spelling out the word.
As he continued to advance in line, he noticed another customer ahead of him who seemed to be engaged in a fierce battle with her groceries - it was as if she was trying to wrestle them into submission. In the end, she emerged victorious but still required assistance to pay using her loyalty card. As she finished and left the shop, once again she was met with that uncharacteristic American phrase: "Have a wonderful day."
The writer couldn't help but feel a sense of unease as he looked deep into her eyes in search of any hint of sarcasm or mockery - but his suspicions were allayed when she delivered the wish with sincerity. It struck him just how rare this was.
It's been reported that these types of experiences are becoming increasingly common, especially for younger people from countries such as America. But it remains to be seen whether people will continue to follow this pattern in the future.