Adobe has decided to reverse its decision to discontinue support for its 30-year-old 2D animation app, Animate. The company initially announced that it would stop allowing people to sell subscriptions to the software and cancel technical support on March 1, citing that "new platforms and paradigms have emerged that better serve the needs of the user." However, after receiving backlash from animators and other users, Adobe has reversed its decision.
Instead of discontinuing support for Animate, Adobe plans to continue offering the software as part of its product lineup. Current customers will be able to keep using Animate with technical support until March 1, 2027, while businesses have been given a longer deadline of March 1, 2029. Users will also still have access to their existing content.
Adobe acknowledged that its initial announcement "did not meet our standards and caused a lot of confusion and angst" among users. The company has committed to ensuring that Animate users continue to have access to their content regardless of changes in development.
The decision comes after widespread criticism from the animation community, with some users expressing concern about relying on a program that Adobe almost discontinued. While Adobe plans to rebuild trust with its users through consistent communication and action, it appears that the company has taken steps to address customer concerns and maintain support for Animate.
Instead of discontinuing support for Animate, Adobe plans to continue offering the software as part of its product lineup. Current customers will be able to keep using Animate with technical support until March 1, 2027, while businesses have been given a longer deadline of March 1, 2029. Users will also still have access to their existing content.
Adobe acknowledged that its initial announcement "did not meet our standards and caused a lot of confusion and angst" among users. The company has committed to ensuring that Animate users continue to have access to their content regardless of changes in development.
The decision comes after widespread criticism from the animation community, with some users expressing concern about relying on a program that Adobe almost discontinued. While Adobe plans to rebuild trust with its users through consistent communication and action, it appears that the company has taken steps to address customer concerns and maintain support for Animate.
. I mean, they could've just left people high and dry if they didn't care about their customers' livelihoods. But instead, they took the time to listen and adjust their plans accordingly. It's like they realized that not everyone is a power user who jumps onto every new platform Adobe throws at us 
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. And let's be real, if they'd discontinued support entirely, all those animations and designs would've just... disappeared 
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). Fingers crossed they keep the trust and don't mess things up again 
.
it's amazing how quickly a company can turn around when they realize their initial move was way off 
i mean, 30 years is a long time, and for adobe to just abandon ship like that would've been a huge loss for the animation community 
thankfully, they listened and came back with an even better plan 
now users can keep using animate without worrying about losing access to their files or content 
it's all about putting customer needs first 
i gotta give them props for listenin to their users and not completly ditchin animate after all 
i mean i know they said it was outdated but those animators really spoke up and adobe is like "alright we get it" 
what if they never came back 
and it looks like they're gonna keep support going 
till march 2027 
and customers get to keep their existing content too 
that's awesome 
because they really loved that software and stuff... 
but it's still weird that adobe had to reverse its decision in the first place 
but it looks like adobe is listenin' 
and reversin' their decision 
that's some awesome news! i think it's great that they're keepin' support for a while longer 
i was so worried about all those animators losin their livelihoods lol, but now they get to keep on animatin till 2029 
it's good that adobe listened to the community and is willin to put in the work to rebuild trust 
. I mean, I've been using that app for years and it's always served me well. I was worried when they first announced the plans to discontinue it - all those animators out there who rely on it would be in a bit of a bind 
. The whole thing just highlights how powerful online communities can be, don't you think? I mean, if enough people spoke up and expressed their concerns, Adobe had no choice but to change their minds 
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. It's not just about the app itself, though - it's about the community that comes with it. And I think this is all part of a bigger trend: companies realizing that customer satisfaction matters more than ever 
. But now, it seems like Adobe has come crawling back with some sweet new terms 
. It's all about those creators who rely on this software to make their magic happen 
. Adobe seems to have listened to the feedback and is committed to keeping them happy 
It's crazy that they almost pulled the plug on it. I can understand why they thought new platforms would replace it, but animation is still a huge part of the industry and people need software like Animate to do their jobs.
. But now it's all good news again 
. I'm sure some people are still salty, but it's not like they're abandoning ship or anything. They just want to know that their software is still going to be around for them to use when they need it most.
But after seeing the backlash and hearing from animators who were freaking out about losing access to Animate, I get it 
, but at least they'll still have access to their existing content, which is more than I can say for some other software I've used... 
They listened to the animators and didn't mess with a legacy app 
.