Google's latest foray into e-commerce revolves around the introduction of an 'agentic' AI-powered checkout feature, allowing users to make purchases on their own terms. This new agentic checkout is designed to cater to customers who are looking for a more hands-on approach when buying online.
With this feature, shoppers can set a price they're willing to pay for a product and opt-in to let Google's AI take care of finding the item at that discounted rate. Once the desired discount is hit, users must confirm their purchase details before Google Pay completes the transaction.
The agentic checkout is currently limited to select online retailers in the US, including Wayfair, Chewy, and Quince, with plans to expand support to more sellers in the future. Notably, Amazon does not appear to be one of them.
Google's AI-powered shopping features also include improved conversational search capabilities for AI Mode, enabling users to make more specific and descriptive queries when searching for products. The results will now be formatted to match the type of search, with shoppable images for visual prompts or side-by-side comparisons for shoppers considering multiple options.
Furthermore, Google has introduced an 'agentic' feature that allows customers to call local businesses to inquire about product availability. Gemini, a digital assistant, can gather information on prices, stock levels, and current promotions, then email the results back to users.
The agentic AI-powered calling feature is currently available in its first wave of categories, including toys, health and beauty, and electronics, with support expected for US Search users. This marks another significant expansion of Google's shopping tools, which have been rapidly evolving with the integration of AI technologies such as virtual try-ons and shoe shopping.
With this feature, shoppers can set a price they're willing to pay for a product and opt-in to let Google's AI take care of finding the item at that discounted rate. Once the desired discount is hit, users must confirm their purchase details before Google Pay completes the transaction.
The agentic checkout is currently limited to select online retailers in the US, including Wayfair, Chewy, and Quince, with plans to expand support to more sellers in the future. Notably, Amazon does not appear to be one of them.
Google's AI-powered shopping features also include improved conversational search capabilities for AI Mode, enabling users to make more specific and descriptive queries when searching for products. The results will now be formatted to match the type of search, with shoppable images for visual prompts or side-by-side comparisons for shoppers considering multiple options.
Furthermore, Google has introduced an 'agentic' feature that allows customers to call local businesses to inquire about product availability. Gemini, a digital assistant, can gather information on prices, stock levels, and current promotions, then email the results back to users.
The agentic AI-powered calling feature is currently available in its first wave of categories, including toys, health and beauty, and electronics, with support expected for US Search users. This marks another significant expansion of Google's shopping tools, which have been rapidly evolving with the integration of AI technologies such as virtual try-ons and shoe shopping.